Responsible Gaming
Help is always available. Just pick up a phone.
National Problem Gamblers Helpline 1.800.522.4700
Pennsylvania Help Line: 1.800.GAMBLER (426.2537) or 1.800.848-1880
Macau Help Lines: Resilience Centre +853.2832.3928, Rehabilitation Centre +852.2748.7207, Caritas Macau Family Services +853.2893.0362, Caritas Macau – Life Hope Hotline +8532852.5222
Singapore Help Line: 1.800.6.668.668
Help lines are available now to answer questions about problem gambling, a condition that is treatable.
If you or someone you know has a gambling problem, Las Vegas Sands Corp., its properties, and its Team Members encourage you to get help -- 24 hours a day, 7 days a week. Caring counselors will provide information on treatment and support resources in your area.
Our guests always come first.
At Las Vegas Sands Corp., we share one job description: To give every guest an unforgettable experience. All operations of LVSC resorts, right down to our casino floors, are aimed at ensuring every visitor has a great time. But our job is more than just providing entertainment.
We are committed to the personal well-being of our guests. That starts with the strict prohibition of underage gambling, alcohol and tobacco use in our facilities -- and continues with the training of our Team Members to direct guests that ask for help to the appropriate resources on problem gambling.
What LVSC is doing to promote responsible gaming:
- We created Play Responsibly, the industry's cutting-edge, most comprehensive training program on responsible gaming.
- We equip our Team Members with resource cards containing up-to-date information about responsible gaming support services, so they can assist guests at all times.
- We provide collateral materials and present signage regarding responsible gaming for our guests in each of our properties.
- We partner with local problem gambling resources and recovery organizations in every community in which we operate.
As a world leader in hospitality and gaming, we think it is vital to team with experts in our industry to promote awareness of problem gambling and to prohibit underage gambling, alcohol and tobacco use.
At LVSC, we want responsible adults to be able to enjoy the entertainment value of gaming, and we want to always offer support for our guests who need it. We think that is the very core of our duty to our community.